centre

Centre Invests in Evidence-Based Core Correctional Practices

Thu, 15 Jan 2026 18:23:40 GMT

This past November, four Centre staff members, Program Manager Heidi Frueh, BOP Case Manager McKenzie Murray, Case Manager Deaja Munoz, and Care Coordinator Liz Nesdahl, volunteered to assist the North Dakota Department of Corrections and Rehabilitation with a Reentry Simulation event for members of the North Dakota Judicial Conference. The event was held at the North Dakota Heritage Center in Bismarck and was attended by justices of the Supreme Court, as well as district and municipal court judges.

Front row (left to right): Program Manager Heidi Frueh, Compliance Director Brianna Guler, Care Coordinator Liz Nesdahl; Back row (left to right): UCCI Trainer Scott Nyegaard, Program Director Leland Higginbotham, BOP Case Manager Dee Goebel, BOP Case Manager McKenzie Murray

In residential reentry facilities like Centre, meaningful interactions between staff and residents are essential for promoting accountability, stability, and long-term success. To ensure these interactions occur, staff are trained in Core Correctional Practices (CCP). This training provides staff with evidence-based strategies that positively influence resident behavior, improve safety, and support lasting change that goes beyond the reentry setting. Research shows that when these practices are applied consistently and skillfully, residents experience reduced recidivism and improved outcomes due to increased motivation and strengthened cognitive skills.

To effectively train staff in these skills, training must be completed by a certified Core Correctional Practices Facilitator. The University of Cincinnati Corrections Institute (UCCI) developed a formalized training program that instructs and certifies facilitators in these protocols, enabling certified individuals to appropriately train others in the use of CCP techniques, to then be used with residents. In June 2022, Centre contracted with UCCI to travel to Fargo to train and certify four Centre staff members as Core Correctional Practices facilitators. Because Centre values the positive impact that well-trained staff can have on residents, Centre again contracted with UCCI in August 2025 to again travel to Fargo and certify an additional six staff members as facilitators.

The certification process, completed in August and September 2025, consisted of nearly 60 hours of in-person training conducted by Scott Nyegaard (M.S. in Industrial–Organizational Psychology; B.S. in Applied Psychology). Topics addressed during the “Train-the-Trainer” course included principles of effective intervention; Core Correctional Practices (relationship skills, effective use of reinforcement, effective use of disapproval, effective use of authority, prosocial modeling, cognitive restructuring, social skills training, and problem-solving skills); principles of an effective behavior management system; and implementation of CCP.

During the final two days of the course, the six Centre staff members delivered a live Core Correctional Practices training to 12 Residential Specialists. Mr. Nyegaard evaluated the delivery and effectiveness of each of the six facilitator candidates. At the conclusion of the training, Mr. Nyegaard successfully certified all six as Lead Trainers, bringing the agency’s total number of certified Core Correctional Practices Facilitators to 10. Having 10 certified facilitators will allow for improved scheduling of training courses and stronger adherence to CCP principles. Centre looks forward to the consistent and effective application of these skills by staff, providing residents with opportunities to reinforce responsibility and positive behavior, ultimately contributing to reduced recidivism.

Brianna Guler
Compliance Director

A Former Centre Resident Shares His Journey to Recovery

Thu, 15 Jan 2026 18:21:26 GMT

Former Centre resident Jerry Goulet

I want to share my story in the hope that it may inspire others who are struggling with addiction.

I have faced significant challenges in my life, having been incarcerated four times. Unfortunately, during my first two stints, I was unable to access the support I needed from Centre Inc. My journey with addiction began at the age of 16, starting with marijuana and alcohol. By 17, I was facing minor alcohol-related charges, and my life continued to spiral downward as I accumulated more legal issues.

My probation officer eventually informed me that she would be testing for synthetic substances, and when I tested positive, she offered me a chance at treatment. Unfortunately, I relapsed and continued down a destructive path. In 2017, I was revoked and spent 32 months in prison. Upon my release in 2019, I was fortunate to be sent to Fargo Centre, where I found a job and began to rebuild my life. I attended aftercare and was committed to my recovery.

Despite my progress, I relapsed after seven months of sobriety, which led to missed meetings with my probation officer. With her support, I entered treatment again and successfully completed it, securing my own apartment and finding a renewed sense of purpose. However, after about eight months of sobriety, I fell back into old habits and relapsed again.

On April 29, 2022, I was incarcerated once more, facing new charges and a revocation. Determined to achieve sobriety, I began attending in-person AA meetings and realized how vital the recovery community is. On July 17, 2023, I was sent to Centre in Grand Forks, where I reconnected with the NA program and the supportive community around me. I was released on November 27, 2023, with a renewed sense of hope and responsibility.

Since my release, I have worked hard to rebuild my life. I obtained my license and became certified as a peer support specialist, helping others in schools and the community. I understand the struggles faced by those recently released from prison, and I am committed to helping them avoid the pitfalls of addiction and criminal activity.

Being at Centre Inc. has truly transformed my life, and I am grateful for the opportunity to give back. I have been sober since April 20, 2022, and I actively support others by providing transportation to meetings, helping them find their path to a better life. I believe wholeheartedly that everyone deserves a chance at recovery and a brighter future.

Thank you for taking the time to read my story.

Jerry Goulet
Former Resident

Centre Employees Participate in DOCR Reentry Simulator Event

Thu, 15 Jan 2026 18:17:04 GMT

Photo from an ND DOCR Reentry Simulation Event at a Blue Cross Blue Shield of North Dakota corporate meeting in Fargo where Centre employees volunteered on June 19, 2025.

The purpose of reentry simulations of this kind is to provide participants with a realistic understanding of the significant and often interconnected barriers individuals face when returning to the community after incarceration. Upon release, individuals must navigate a complex system while meeting strict supervision requirements. Common challenges include securing stable employment and housing, obtaining necessary identification documents such as a state ID or birth certificate, accessing healthcare, arranging transportation, and reconnecting with community supports. While many of these barriers may not be immediately visible, they play a critical role in shaping post-release outcomes and can significantly impact an individual’s ability to successfully reintegrate.

During the simulation, participants stepped into the first 30 days of reentry, divided into four “weeks,” each lasting 15 minutes. Each participant assumed the identity of an individual recently released from prison and was given a “Life Card” outlining their criminal background, supervision conditions, and a list of weekly tasks required to remain compliant with their release. Failure to complete the tasks, such as checking in with a probation officer, securing employment, or attending treatment, could result in being sent to “jail” for noncompliance.

The simulation featured approximately 20 stations representing real-world locations individuals commonly must visit after release. These included the DMV, probation office, courthouse, bank, Job Service/Vocational Rehabilitation, social services, landlord office, health clinic, treatment center, bus depot, and jail. Volunteers acted as agency staff at these locations, and a few “police officers” would periodically walk around and check participants’ Life Cards to assess compliance. If participants were found to be out of compliance, even unintentionally, they were sent to jail for the remainder of that “week,” preventing them from completing other required tasks.

Between each week, participants returned to their seats for guided discussions to reflect on their experiences. Many expressed surprise at how difficult it was to complete all required tasks within the limited time and under restrictive conditions. One example frequently discussed involved a participant who needed to check in with their probation officer but lacked transportation. To obtain a bus pass, they were told they needed an ID; however, obtaining an ID required additional documentation and time. As a result, the participant missed their probation appointment and was sent to jail.

The event concluded with a final group discussion. Many participants shared that the simulation helped them better understand the cumulative effect of everyday barriers faced by individuals on supervision. Some noted that it “put judges in the shoes of people facing reentry” and highlighted the practical difficulties that may contribute to reincarceration. Others expressed differing views, suggesting the simulation did not fully account for personal accountability. Despite varying perspectives, many participants reported that the experience would influence their work moving forward, particularly by encouraging greater patience, consideration of practical interventions, and increased awareness in treatment court settings. One participant summarized the experience by stating, “I am hoping this presentation provides both insight and some level of understanding to judges who have never represented or worked with someone facing incarceration. If reentry is this hard, then we are failing as a system and need to do more.”

Liz Nesdahl

Care Coordinator

Grand Forks

Honoring Dedication: Char Ferrell's Legendary Impact

Thu, 15 Jan 2026 18:11:50 GMT

Centre is proud to celebrate Char Ferrell, Nurse Practitioner and Regional Director for Northwest Behavioral Health Clinic, as the recipient of the Legendary Service Award, a recognition from the North Dakota Department of Health and Human Services that celebrates her 17 years of exceptional dedication.

Nearly two years ago, when Centre began the work of establishing the Stabilization Center in Williston, Char stepped forward without hesitation. She provided clarity, vision, and steady leadership, from guiding the contract and bidding process to serving on the Program Director selection committee. Char worked alongside state and local officials to navigate regulations, overcome challenges, and ensure that North Dakotans would gain timely access to this vital resource.

Her commitment reaches far beyond administrative leadership. As a seasoned nurse practitioner with decades of direct patient care, Char offers a perspective grounded in compassion and real-world experience. Many of the individuals served today at the Stabilization Center once sat across from her as patients. They remember her warmth, honesty, and kindness, and they trust her still.

Char’s impact resonates not only within the walls of the Stabilization Center but throughout the broader community. She is widely respected by colleagues, community partners, and clients alike for her integrity, vision, and compassion. Her involvement in regional organizations and commitment to building collaborative systems have strengthened relationships across agencies and elevated the quality of care available to North Dakotans. She is held in deep esteem and gratitude by all who recognize that her leadership has transformed the landscape of behavioral health services in our state.

Centre extends its deepest gratitude and heartfelt congratulations to Char Ferrell on this well-deserved honor. Her passion and integrity inspire us all.

Cynthia Long
Program Director
Williston

Employee Spotlight

Thu, 15 Jan 2026 18:10:19 GMT

What originally led to your interest at Centre and to this field?

I became interested in the field of criminal justice through my studies of psychology. I enjoy the intersection between the mind and behavior and how it leads to criminality. I became interested in Centre through classmates who were working residential and encouraged me to apply.

What do you find most meaningful or rewarding about your day-to-day work?

I find the interactions with residents the most rewarding. I appreciate interacting with individuals, case management, administration, and outside agencies to promote accountability and long-term change. As residential staff, I have learned a large amount about the criminal justice system and Centre’s part in it.

What skills or experiences have you gained at Centre that you’re most proud of?

I have become more empathetic since starting at Centre. I appreciate the ability to hear residents’ life stories and how their experiences have shaped them and their situations. I have also gained a large understanding of mental health and how conditions present themselves differently in every individual.

What advice would you give someone new to Centre or this field?

I would advise that your personal skills are just as important as your education and resume. It’s important to have the qualifications for a position, but being able to interact with the criminal justice involved population is necessary.

What do you enjoy doing outside of work?

Outside of work, I enjoy spending time with my family and friends, at my boyfriend’s farm, and cooking/baking.

Diversion Program Coordinator Hannah Differding

Centre currently employs 180 individuals across facilities in Fargo, Grand Forks, Mandan, and Williston. Each employee plays a valuable role in Centre’s mission to help individuals achieve social reintegration. Centre’s mission-driven employees play a crucial role in the agency’s ability to assist individuals working toward social reintegration.

For this issue, we spotlight Hannah Differding, who joined Centre in June 2024 as a Residential Specialist in our Fargo Female RRC and was recently promoted into the new Cass County Diversion Program Navigator role. Centre was awarded the contract to partner with the Cass County State’s Attorney’s Office for the Prosecution-Led Diversionary Program pilot in December 2025.

We asked Hannah a few questions to learn more about her:

Board Bids Farewell to Longtime Member and Elects New President

Thu, 15 Jan 2026 18:03:46 GMT

At a recent Board meeting, the Board formally recognized the retirement of Thomas Jefferson, who served with distinction from May 1984 through September 2025. Over more than four decades, Mr. Jefferson’s leadership, knowledge, and unwavering commitment to the community shaped countless initiatives and guided the Board through periods of growth and change. His tenure stands as the longest in the Board’s history, marked by thoughtful decision-making and a dedication to collaboration and community.

Fellow board members and leadership staff expressed their appreciation during the meeting. His contributions have left a lasting foundation that will continue to influence the agency’s work for years to come.

Following his departure, the Board elected Andrew J. Myer, Ph.D., Associate Professor and Graduate Coordinator in the Department of Criminal Justice at North Dakota State University, as its new Board president. Dr. Myer brings a wealth of academic and field expertise, leadership experience, and a forward-looking vision to the role. Dr. Myer has been a Board Member since 2023.

Other Board Members include:

Vice President, Rodger Mohagen, Tax Law Office
Treasurer, Richard Garske
Secretary, Wayne Larson, Retired
John Postovit, Retired US West
Dan Madler, Beyond Shelter, Inc.
Peny Dale, Retired
Jordyn Koski, It’s A Part Of, PLLC
Jenessa Fillipi, Down Home

This transition marks both the closure of an extraordinary era and the beginning of a new one, as the Board moves ahead with gratitude for the past and optimism for the future.

Josh Helmer
Executive Director

Employees in Mandan and Fargo Receive ND DOCR Life Saving Awards

Wed, 09 Jul 2025 03:27:34 GMT

In May, Centre employees in Mandan and Fargo received North Dakota Department of Corrections and Rehabilitation (ND DOCR) Life Saving Awards for their actions in response to critical incidents at the Mandan Residential Reentry Center (RRC) in April and the Fargo Female RRC in February.

On May 7, 2025, ND DOCR Women’s Services Manager Cheryl Thomas and Transitional Facilities Contract Administrator Rick Hochhalter presented the awards in Mandan to Case Managers Twyla Johnson and Addy Kalvoda.

A couple weeks later, on May 21, 2025, Ms. Thomas and Mr. Hochhalter were in Fargo to present awards to Residential Specialists Lisa Bakke, Samantha Bates, and Sara Nguyen.

From left to right: ND DOCR Women’s Services Manager Cheryl Thomas, Case Manager Twyla Johnson, Case Manager Addy Kalvoda, ND DOCR Transitional Facilities Contract Administrator Rick Hochhalter. Photo courtesy of ND DOCR.

From left to right: Residential Specialist Lisa Bakke, ND DOCR Transitional Facilities Contract Administrator Rick Hochhalter, Residential Specialist Sara Nguyen, Residential Specialist Samantha Bates, ND DOCR Women’s Services Manager Cheryl Thomas

Following presentation of the awards, Ms. Thomas and Mr. Hochhalter issued a statement: “The DOCR wants to extend their gratitude to these five staff, as well as all Centre staff for their selfless actions each and every day to support the residents we serve. The positions we all hold have different challenges, but that does not take away from the important work that everyone does day to day, to create positive change in the residents’ lives. Thank you for the selfless work you all do and the positive changes you all help foster!”

Centre employees receive extensive ongoing training to ensure they are equipped to respond to the wide array of situations they can be presented with on a day-to-day basis. While these critical incidents are rare, the ability of employees to respond effectively and save lives is a testament to their dedication to provide a safe and secure environment for our residents working toward social reintegration.

Chris Althoff
HR Director

Down Home Founder and Executive Director Joins Centre’s Board

Wed, 09 Jul 2025 03:08:23 GMT

Centre is proud to announce the addition of the agency’s newest member of the Board of Directors, Jenessa Fillipi.

From her professional bio:

“I am a devoted wife of over 20 years, proud mother of four, and a purpose-driven leader grounded in faith. I earned a bachelor’s degree in Social Studies Teaching and a master’s degree in School Counseling, both from Minnesota State University Moorhead. For 15 years, I served as an elementary school counselor, walking alongside children and families to support their emotional, social, and academic growth.

In 2017, my husband and I answered a divinely inspired call to create lasting change by founding Down Home, a nonprofit that empowers lives and stabilizes those emerging from homelessness by furnishing homes, strengthening connections, and transforming communities. What began as one act of service has grown into a powerful movement fueled by community, compassion, and transformation.Today, I serve as the Executive Director of Down Home, where I lead with conviction, vision, and a heart for people. I was honored to be named the 2024 American Mothers, Inc.® National Mother of the Year®, and I continue to use my voice as a storyteller to engage, equip, and activate others. I believe deeply in the power of our stories—and in the impact we can make when we embrace our calling and step forward in faith.”

It is a minimum one-year commitment to serve on Centre’s Board of Directors, which meets quarterly.

Chris Althoff
HR Director

Jenessa Fillipi, Founder and Executive Director of Down Home, officially joined Centre’s Board of Directors on June 26, 2025.

Centre Participates in Behavioral Health Summit in Dickinson

Tue, 08 Jul 2025 02:08:54 GMT

Centre was honored to participate in the 5 ^th Annual Behavioral Health Summit, held in Dickinson on June 18 and 19 and sponsored by Vision West. The two-day event brought together approximately 125 participants and 42 vendors, all united by a shared commitment to advancing behavioral health, reducing stigma, and building stronger, more compassionate communities. Centre hosted an informational table and was proud to be part of the ongoing dialogue.

Centre’s informational table at the 5th Annual Behavioral Health Summit in Dickinson.

This year’s summit emphasized the importance of connection, vulnerability, and collaboration. Key topics included: Supporting the mental health of caregivers and embracing vulnerability, understanding trauma and its widespread impact, addressing the mental health challenges and stigmas faced by law enforcement and construction workers, encouraging community collaboration and investing in one another, lifting others up through empathy, understanding, and support, and understanding mental health needs in the rural community.

The summit was a meaningful time to connect, converse, and encourage one another. It served as a reminder that behavioral health is not just a professional issue - it’s a human one. Healing begins with honest conversations and grows through relationships rooted in trust and compassion.

Cynthia Long
Program Director
Williston

Community Relations Advisory Boards Engage Stakeholders

Tue, 08 Jul 2025 01:16:44 GMT

Strengthening Community Ties: The Role of Centre, Inc.’s Community Relations Advisory Board:

At Centre, we recognize that building and maintaining strong, positive relationships with our local communities is vital to the success of our programs and the individuals we serve. One key initiative that supports this mission is our Community Relations Advisory Board (CRAB) , a cornerstone of our community outreach efforts.

The CRAB is designed to foster open communication and lasting partnerships between our Residential Reentry Centers (RRCs) and the communities in which they operate.

Purpose & Mission:

The primary goal of the CRAB is to ensure ongoing dialogue and collaboration between Centre and key community stakeholders. These stakeholders include, but are not limited to, local employers, social service agencies, legal service organizations, elected officials, law enforcement, and citizens interested in the agency’s mission. By engaging these partners, we aim to promote mutual understanding and shared responsibility in supporting individuals transitioning back into the community.

The Board plays a role in informing the public about the mission, goals, and operations of Centre's RRCs and works to maintain the trust and support of the surrounding community.

Participation & Engagement:

CRAB meetings are held quarterly and create opportunities for meaningful interaction and collaboration on shared issues. Participation is not only encouraged but vital to the program’s integrity. Centre is committed to broadening community involvement and actively seeks representatives from all relevant sectors to join the Board.

Looking Ahead:

Through the work of the CRAB, Centre continues to foster a community-centered approach to reentry. We are proud to lead efforts that not only support our residents but also enrich the communities we serve.

For more information or to learn how to get involved, please contact Director of Operations Chris Shotley at chrissh@centreinc.org.

Josh Helmer
Executive Director

Employee Spotlight

Tue, 08 Jul 2025 01:10:07 GMT

We asked Williston Program Director Cynthia Long how Chyanne has exemplified Compassion in her role.

Since joining the Williston team in December 2023 as one of our first hires, Chyanne has shown unwavering dedication - growing from our Food Services and Housekeeping Specialist to Residential Specialist II and a member of our weekend on-call team, all while continuing her food services role. Chyanne has a natural ability to connect with clients in a way that is both uplifting and deeply respectful. Her compassion shines through in every interaction, as she supports each client’s journey with empathy, kindness, and a true desire to help them grow and heal. We’re proud to have Chyanne on our team and grateful for the heart she brings to work every day.

F rom Chyanne’s nomination for the Employee Spotlight:

Chyanne goes above and beyond for not only our clients but also her fellow staff. Being a new employee, she has made me feel welcome and part of the team. I see Chyanne stop whatever she is doing to take time out and listen to a client who needs an ear. I have also seen her advocate full-heartedly for our clients who won’t or can’t advocate for themselves. She comes to work with a smile on her face and is always looking at the bright side of any situation.

Also recognized for demonstrating Centre’s core values:

January : Safety & Security - Laurie Huelsman (Williston)

February : Empowerment - Sara Nguyen (Fargo)

March : Integrity - Melissa Strubbe (Fargo)

April : Safety & Security - Sierra Froemke & Molly Nies (GF)

June : Empowerment - Charity Manuels-Onoja (Williston)

May’s winner for Compassion was Residential Specialist Chyanne Huling, who joined Centre in December 2023 and works in Centre’s Stabilization Center in Williston.

Centre currently employs 180 individuals across facilities in Fargo, Grand Forks, Mandan, and Williston. Each employee plays a valuable role in Centre’s mission to help individuals achieve social reintegration. Centre’s Wellness Committee has developed a new employee recognition program in which employees can be nominated for demonstrating a featured core value.

Centre’s core values are Integrity, Compassion, Empowerment, and Safety & Security. Below is a spotlight on May’s winner for Compassion, Chyanne Huling, along with a list of the other winners from January through June!

Centre Joins CANA in Grand Forks to Help Address Homelessness

Mon, 03 Feb 2025 03:58:19 GMT

In May 2024, Centre received an invitation to join the Community Agency Networking Association (CANA). The Grand Forks CANA group serves as the North Dakota Region IV homeless coalition, with a mission to advocate for ending homelessness through community awareness, outreach, prevention, and civic engagement. CANA is comprised of 33 local agencies, each offering diverse services and who are committed to combating homelessness in the Greater Grand Forks community. Other CANA members include Spectra Health, Job Service ND, Altru Health Systems, Northeast Human Services, GF Public Schools, and the UND Police Department.

As a member of the CANA group, Centre is represented by some staff from Grand Forks who participate in monthly meetings held on the second Wednesday of each month from 1 to 2 p.m. at the Grand Forks Job Service office. These meetings provide a platform for members to share agency updates, disseminate statewide homelessness statistics, inform others about available resources or grant opportunities, and discuss regional poverty and homelessness concerns. Additionally, a new speaker presents every other month, sharing insights about their agency’s current services or programs that may assist individuals facing homelessness. Centre is scheduled to present on March 12th, where we will outline our services offered and aim to network and build relationships with other community agencies.

CANA also collaborates with the ND Continuum of Care to conduct Point-in-Time (PIT) Counts in Region IV. This count aims to gather data on homelessness at local, state, and national levels. Volunteers dedicate a day, starting at 5 p.m. and continuing until 7 a.m., searching the region for unsheltered individuals. Areas searched include tents, vehicles, abandoned buildings, dumpsters, sheds, and any locations deemed unsuitable for habitation. The collected data is then uploaded to the Homeless Management Information System (HMIS) to generate statewide statistics, identify strengths and gaps in services, enhance public awareness, measure progress, and assist with future planning and responses. Representatives from Grand Forks Centre intend to share this information with the rest of the agency before the next PIT Count takes place so Centre can volunteer to help.

In addition to joining CANA in 2024, Centre made a monetary donation to support CANA’s New Start Nook, becoming one of the sponsors for this newly established program in Grand Forks. The New Start Nook is a “closet” that provides essential household items to individuals and families transitioning out of homelessness. To facilitate the move from unsheltered living to stable housing, the New Start Nook provides items that promote stability and comfort in new homes, including comforters, sheets, dishes, pots and pans, cleaning supplies, laundry soap, trash cans, and more. For those interested in supporting the New Start Nook, donations can be made here .

Liz Nesdahl
Care Coordinator
Grand Forks

Employee Spotlight

Mon, 03 Feb 2025 03:51:22 GMT

Here is what a couple of Deaja’s coworkers had to say about her:

Deaja is the epitome of a compassionate person. I'm pretty sure if you look up the definition of compassion in a dictionary, her name would be listed as an example. Deaja shows compassion by speaking to others with kindness and by listening carefully and without judgement. She has empathy for those around her, which builds rapport and respect from her residents and her coworkers. She has a willingness to help others without the expectation of getting something in return. Deaja is an all-star!

Deaja is always willing to lend a hand even if she is busy with work. She answers questions honestly and does not make others feel bad for asking them. Whenever a resident is being disrespectful towards staff and staff cannot get them to calm down, Deaja steps in and has a conversation with them.

Also recognized for demonstrating Centre’s core values:

July - Empowerment: Cynthia Long - Williston

August - Safety & Security: Monyatta Watford - Williston

October - Integrity: Charity Manuels-Onoja - Williston

December’s winner for Compassion was Case Manager Deaja Muñoz who joined Centre in January 2023 and works in Centre’s Grand Forks location.

Centre currently employs 189 individuals across facilities in Fargo, Grand Forks, Mandan, and Williston. Each employee plays a valuable role in Centre’s mission to help individuals achieve social reintegration. Centre’s Wellness Committee has developed a new employee recognition program in which employees can be nominated for demonstrating a featured core value.

Centre’s core values are Integrity, Compassion, Empowerment, and Safety & Security. Below is a spotlight on December’s winner for Compassion, Deaja Muñoz, along with a list of the winners from July through November!

Williston Stabilization Center Celebrates One-Year Anniversary

Mon, 03 Feb 2025 03:45:43 GMT

Centre's Stabilization Center in Williston marked its one-year anniversary on January 15th, commemorating a year of providing essential crisis-based residential support services. Over the past year, the center has served 86 clients from Williams and surrounding counties, offering a compassionate, safe space for individuals in need, with an emphasis on person-centered and trauma-informed care.

To celebrate this milestone, the Stabilization Center staff hosted a special thank-you event, honoring the dedicated support of the Northwest Human Service Center team and the Metro Building maintenance team. Their encouragement and assistance have been vital to the center’s successful first year. The celebration reflected a shared commitment to the well-being of the individuals served by the center and the community as a whole.

Cynthia Long
Program Director
Williston

A celebratory cake with an “86” to represent the number of individuals served by the Williston Stabilization Center in its first year, along with some juice and journals for giveaway.

Centre Takes Over Community Service Program in Cass County

Mon, 03 Feb 2025 03:41:19 GMT

In October 2024, after 30 years of service to our community, RESTORE closed their doors. Over the years, they offered many vital programs for justice-involved community members in Cass County; one of which being the Community Service Supervision Program.

C entre's Community Service Program in Cass County is based out of its Female RRC located at 3501 Westrac Drive in Fargo.

In the fall of 2024, RESTORE Executive Director Kelsey Augustin reached out to Centre to inquire whether Centre would be interested in becoming the Community Service Supervision Program provider for Cass County. Knowing the importance of maintaining this sentencing option for the courts and individuals who complete community service hours, along with the value community service brings to local nonprofits and public entities, Centre readily agreed to take over the program. Over the course of several weeks, Centre worked closely with RESTORE to meet and develop relationships with participating community service providers, referral sources, and courts.

Currently, Centre’s Cass County program, overseen by Program Supervisor Samantha Ellis, supervises 47 juvenile and adult participants. Centre also provides Community Service Supervision Programs for Burleigh, Morton, Kidder, Emmons, and Oliver counties in North Dakota, which are overseen by Program Supervisor Alex Crabbe.

Heather Grandstrand
Program Director
Fargo

Parole & Transitional Services: Proven Paths to Safer Communities

Mon, 03 Feb 2025 03:35:23 GMT

At the heart of parole and transitional services is the notion of efficiency. How do we keep our communities safe and our justice system fair? Early sentencing focused on determinate punishments but left decisions on sentencing lengths to the judiciary. This led those running prisons to question our system: how could two people who committed similar crimes receive meaningfully different sentences? Further, wardens argued that it was a waste of time, money, and human capital to keep people in prison longer than they needed to be. From these notions, indeterminate sentencing and parole were adopted in 1870.

The adoption of these policies necessarily led to an increase in discretion for judges and parole boards. Judges were allowed to create sentence ranges. The idea was that a minimum amount of time must be served, but a parole board was allowed to determine when someone could be released based on factors, including their behavior in prison. Those released early would be monitored in the community and could be returned to prison if necessary. The discretionary power of judges and parole boards came under scrutiny during the 1960s when there was social upheaval surrounding the civil rights movement, the Vietnam War, and Watergate. In the 1970s, we saw a move away from indeterminate sentencing, the restriction of and, in some jurisdictions, the abolishment of parole. Here are three critical lessons we have learned since these changes in the 1970s.

Lesson 1: Parole works. Research comparing the outcomes of inmates who received parole versus inmates who “max-out” shows that those who complete the full prison sentence are significantly more likely to recidivate compared to those who were granted early release. Parole is a tool that can reduce the amount of crime in a community that stems from released inmates. This is a critical service. According to the Bureau of Justice Statistics, 95% of state inmates will be released from prison.

Lesson 2: Transitional services reduce offending and keep communities safer. The 1970s also saw the birth of researchers trying to understand “What Works” to reduce recidivism. Since the 1970s, we have investigated how various correctional ideologies impact crime. Research on specific and general deterrence policies and practices (i.e., harsher punishments for longer times) shows no relationship with reducing crime. Increasing the use of incarceration can reduce crime by about 10% each time you double (!) a prison population, proving to be an extremely costly proposition for a state. Research on rehabilitation practices demonstrates that using effective interventions (i.e., cognitive-behavioral programs) can reduce recidivism by an average of 12% for a fraction of the cost (think thousands of dollars compared to hundreds of millions). The best programs that are run to fidelity reduce recidivism by 40%. Transitional services are effective and efficient at keeping our communities safe. They offer services to help inmates become accolated to changes in society; they help inmates regain autonomy lost in prisons because of security concerns; and they help connect people to the community to benefit from added human capital. Transitional services are a vital community resource.

Lesson 3: Reducing discretionary parole and increasing time served in prison leads to overcrowded prisons. The detrimental effects of overcrowded prisons are vast. Overcrowded prisons are more dangerous; violence in prisons increases for staff and inmates, which impacts their physical and mental health; rehabilitation, healthcare, and education services are diminished because of security concerns. Many states that experience overcrowding conditions are subject to lawsuits.

Transitional services work. They reduce crime, reintegrate people into communities, and save money in the long term. They are a vital part of our communities.

Dr. Andrew Myer
Centre Board Member

Employee Spotlight

Tue, 23 Jul 2024 19:35:57 GMT

What does Compassion mean to you?

Compassion, to me, means stepping out of your own skin so that you can experience a situation from another person’s point of view. It’s setting your own interests and beliefs aside and replacing them with someone else’s, in order to get a better understanding of what they are experiencing. I believe that compassion combines empathy, kindness, and a genuine desire to make a positive difference in the lives of others. Compassion is about recognizing the humanity in people and responding to that humanity with care and support.

What advice would you give to embody Compassion?

Start by being compassionate towards yourself. Allow yourself to make mistakes, and then allow yourself to forgive yourself for those mistakes. Learn to be patient with yourself as you grow from your experiences. When someone has compassion, they wish for others to be free from suffering. If you can’t be compassionate towards yourself, then it will be really difficult to embody compassion in your work.

What is your favorite part of your job?

My favorite part of my job at Centre is getting the opportunity to see the growth in everyone I work with (both my clients and my coworkers). Whether it’s a client passing their UA for the first time, a coworker getting promoted, or someone finally getting their own apartment after being homeless for the past three years, all of these growths (no matter how small) are reminders of why I love working in this field. It also doesn’t hurt that this job has led me to gain some coworkers who have become my lifelong friends.

Also recognized this year for demonstrating Centre’s core values:

January - Integrity: Bailey Pifer - Mandan

March - Empowerment: Courtney Kniert, RN - Grand Forks

April - Safety & Security: Robin Neal - Fargo

May - Integrity: Melissa Arocho - Mandan

June - Compassion: Adetomi Adewole - Williston

February’s winner for Compassion was Care Coordinator Liz Nesdahl who joined Centre in 2017 and works in the Grand Forks location.

Centre currently employs 176 individuals across facilities in Fargo, Grand Forks, Mandan, and Williston. Each employee plays a valuable role in Centre’s mission to help individuals achieve social reintegration. Centre’s Wellness Committee has developed a new employee recognition program in which employees can be nominated for demonstrating a featured core value each month.

Centre’s core values are Integrity, Compassion, Empowerment, and Safety & Security. Below is a spotlight on February’s winner for Compassion, Liz Nesdahl, along with a list of the winners from January through June!

Centre Welcomes New Board Member Jordyn Koski, LCSW

Tue, 23 Jul 2024 19:33:26 GMT

Jordyn is a Licensed Clinical Social Worker in North Dakota and a Licensed Independent Clinical Social Worker in Minnesota with experience working in group home settings, inpatient hospitals, human service centers, and private practice, where she provides individual therapy, family therapy, and couples counseling.

In her personal time, Jordyn enjoys spending time with her family outside and going on adventures. She also loves her Cricut and is an avid Pinterest enthusiast.

Centre is proud to have Jordyn and her wealth of knowledge experience, and expertise contributing to Centre’s mission as a member of our Board of Directors.

Chris Althoff
HR Director

Jordyn Koski, LCSW, joined Centre’s Board of Directors in March 2024.

This year, Centre said goodbye to longtime board member and former employee Judy Egge, who resigned after serving as a board member for five years following 34 years of employment with Centre. After almost 40 years of service to the agency, Judy’s dedication and contributions to Centre are immeasurable. “Judy was the ‘backbone’ of Centre; she wore a lot of hats and was a problem solver. She was the ‘go-to person,’ and she taught me a lot of what I know about the agency and this field to this day,” said Executive Director Josh Helmer.

With the vacancy, Jordyn Koski, LCSW, a longtime mental health professional and owner of It’s a Part of, Therapeutic Services, was selected to join Centre’s board in March.

Grant Funding Boosts Williston Stabilization Center’s Offerings

Tue, 23 Jul 2024 19:31:05 GMT

Centre’s Stabilization Center in Williston stands as a testament to the power of collective action in addressing the multifaceted needs of individuals facing mental health challenges. Thanks to recent grant funding from the City of Williston and Williams County, the Stabilization Center has purchased a variety of items to aid in enriching lives and further nurturing holistic well-being among its residents.

By utilizing the grant funds to incorporate a variety of activities spanning physical health, emotional stability, life skills, and leisure, the Centre Inc. Stabilization Center is addressing the multifaceted needs of those we serve. Providing a balance between structured programs, such as financial and nutrition education, and enjoyable activities, like painting, crafting, board games and movie nights, helps to foster a sense of community and well-being. Adding cornhole, a puzzle board, musical instruments, games, and various activities into the Stabilization Center's offerings has been a wonderful way to promote relaxation, engagement, and social interaction among residents.

And finally, the funds will also be used to create education spaces within the Stabilization Center, thus empowering each resident to better understand their own struggles and encouraging each individual to make positive, healthy steps toward healing.

Cynthia Long
Program Director
Williston

Art supply cabinet filled with items purchased with the grant funding.

In addition to activities, the Stabilization Center will utilize the funds to purchase toiletry items and clothing for indigent residents, which will aid in addressing a fundamental aspect of human dignity – the need for adequate clothing and cleanliness.

Centre Joins Community Service Providers at LiveGRAND Event

Tue, 23 Jul 2024 19:25:41 GMT

On June 19, 2024, Centre participated in the LiveGRAND: Health and Wellness Expo event at Town Square in downtown Grand Forks hosted by Grand Forks Housing Authority. Program Directors Kelly Vigness and Leland Higginbotham set up a booth sharing Centre’s mission and services available to those struggling with mental health, substance abuse, and involvement in the criminal justice system.

LiveGRAND aimed to assist those with low, no, and fixed income households. Gift bags and meals were provided to those in attendance, and community organizations hosted booths with information about their organization and the services they provide. Many vendors handed out various items with company logos such as water bottles, pens, bags, chip clips, balls, candy, etc.

There were 56 total vendors in attendance, and 207 adults and 39 children were provided information on local support services. Vendors were chosen appropriately and represented a variety of services under a similar umbrella of services. LiveGRAND effectively portrayed a community approach to promote successful, positive outcomes for individuals served.

Ten residents in Centre’s Grand Forks treatment unit participated in the event. The consensus was that the LiveGRAND event was a positive experience. One resident commented that the event was “positive with a capital ‘P.’” This resident went on to say, “The stigma that so many of us have in relation to our mental health was magically and suddenly lifted once I registered. That the entire expo/fair was there for me!”

The Centre residents who participated said that LiveGRAND “without a doubt” supported their recovery.

Kelly Vigness
Program Director
Grand Forks

Program Directors Kelly Vigness and Leland Higginbotham at Centre’s booth at the LiveGRAND event in downtown Grand Forks on June 19, 2024.

Centre Working to Overhaul Data Collection System

Tue, 23 Jul 2024 19:20:24 GMT

As a result of the agency’s strategic planning session in 2023, Centre’s resident data collection and analysis methods will be overhauled to help us better understand the impacts Centre programming has on its residents and utilize the information to make improvements.

Centre has been generating reports on resident statistical information for 15 years, with little variation to the information we collect. As time has gone on, the utilization of our resident management system and the way we work with residents has evolved, so the time has come to advance our data efforts to collect and review additional data points. As we work toward closing a chapter on our current data collection methods and shifting to an updated, more in-depth version, let’s look at the similarities and differences between then and now.

In 2009, 552 residents were discharged from our transitional units, and in 2023 there were 1,139 transitional exits. Over that 15-year period, Centre increased its services to residents by over 100%. In comparing discharge rates between 2009 and 2023, they are quite similar with 73% being successful and 23% being unsuccessful. However, when comparing the reason for unsuccessful discharges, the program failure rate decreased by 10% between the 2009 and 2023 data. This decrease is the result of the evolution of our practices with handling violations of certain program rules and expectations.

In 2009, instances of a singular drug/alcohol use, lack of employment within the first two weeks of residency, being in the possession of a cell phone and having social media accounts, or not paying subsistence, were grounds for termination. Today, we find that a resident who relapses is more likely to succeed long-term if they are given an intervention, not a termination. We also find that residents who are struggling to obtain employment may need additional support from an Employment Placement Specialist or their Case Manager, or residents who aren’t paying subsistence need budgeting skills rather than an unsuccessful discharge. Our rules and practices surrounding cellular telephones, use of technology. and social media has also evolved. Residents can benefit from the use of these devices and platforms to connect with family, friends, and employers.

Centre still has a zero-tolerance stance on instances that impact the safety and security of our facility, staff, or residents, but our data shows that we are more frequently addressing instances of program non-compliance with in-house interventions as opposed to immediate program termination. Similarly, when reviewing instances of staff commending residents for positive behaviors, we have made significant strides in the last 15 years. In 2009, the documented positive-to-negative behaviors ratio was 1.2 to 1, meaning for every negative incident, we typically only had one positive to point out. In 2023, the positive-to-negative ratio was 4.7 to 1, which exceeds the evidence-based practices standard of 4 to 1, so staff should be commended for their utilization of positive reinforcement skills.

When comparing the 2009 data to 2023, many areas also trended similarly. For example, the average length of stay for a resident who successfully completed programming has consistently been around the 110-day timeframe, whereas someone who unsuccessfully discharges has remained around 69 days. While the frequency of breath alcohol concentration (BAC) tests remains statistically similar, we do see significantly fewer positive BAC tests. In 2009, there were 61,986 BAC tests completed with 64 positive (0.1%), and in 2023 there were 104,426 completed with 39 positive (0.04%). While there has been a significant decrease in alcohol use in the 15 years, instances of positive drug tests have remained essentially the same. In 2009, 6,606 total tests were conducted, 268 (4.06%) of which were positive, and in 2023, 12,278 tests were conducted with 537 (4.37%) being positive.

Based on the current plan, the goal is to have all new data collection practices finalized by the end of 2024, so they can go into effect in 2025. Once in place, we hope to look at data in a new light by comparing these numbers to resident risk areas and the services they received to better understand how aspects of Centre’s programming impacted an individual’s residency. We are looking forward to analyzing and utilizing this data in 2026 to further inform our programming, so stay tuned!

Brianna Way Guler
Compliance Director

Employee Spotlight

Mon, 08 Jan 2024 19:50:41 GMT

What advice or encouragement would you offer to someone considering a career in the field?

Be willing to show yourself the same kindness and compassion you show to others. Be gentle with yourself.

What are some of your interests or hobbies?

I am passionate about learning. In my free time I love to teach leadership classes, research, write, and watch documentaries.

Cynthia Long, MSML, is the Program Director of Centre’s new Stabilization Center in Williston. She joined Centre in October 2023.

Centre currently employs 172 individuals across facilities in Fargo, Grand Forks, Mandan, and Williston. Each employee plays a valuable role in Centre’s mission to help individuals achieve social reintegration.

Why did you choose to work at Centre?

I chose to work at Centre because I deeply believe that every single person, regardless of past, current, or future choices or circumstances, deserves the opportunity to embrace autonomy and experience compassion. The opportunity to serve the community of Williston in the Stabilization Center allows me to live out these beliefs each and every day.

What do you find most rewarding about your job?

The most rewarding part of my job is investing in people. The older I get I care less of what others think about me, but I care deeply about what people think of themselves. If I can help others to see their worth and value, my job is done.

Why did you choose to work at Centre?

I have a passion for people who have or are dealing with mental health issues. I’ve been a part of it personally with a few family members.

What do you find most rewarding about your job?

It’s early in my position with Centre to answer this and we have not opened yet so I’ve not been able to work with residents yet. However, having been a nurse for 21 years - Well, I just love helping people.

What aspect of Centre’s mission resonates with you the most?

All of Centre’s core values are equally important, however safety and security are basic life needs.

Desiree Badger, RN, is Centre’s Registered Nurse in the Williston Stabilization Center. She joined Centre in December 2023.

What are some of your interests or hobbies?

I love music of all kinds except heavy metal. I also enjoy cruising. But the first most important part I love doing is spending time with my 5-year-old granddaughter. Many memories have been made including an upcoming cruise!

Centre Raising Funds for All Programs This Giving Hearts Day

Mon, 08 Jan 2024 19:47:25 GMT

Funds raised through Giving Hearts Day will play a crucial role in helping clients address barriers to employment, transportation, and ensuring a seamless transition for individuals seeking to reintegrate into the community.

One of the primary focuses of Centre's fundraising efforts is to address the employment gap faced by many clients participating in programming. By investing in employment readiness, Centre aims to empower its clients with the tools and resources necessary to secure meaningful employment. By doing so, Centre not only fosters economic independence but also facilitates the reintegration process by promoting a sense of purpose and stability.

Transportation can often be a significant hurdle for individuals striving to rebuild their lives. Centre recognizes that reliable transportation is a key factor in accessing employment, education, and community resources. Funds raised on Giving Hearts Day will also contribute to transportation solutions, such as subsidized public transit passes and access to ride-sharing services. By addressing this crucial aspect, we aim to remove a roadblock that can stand between our clients and successful community reintegration.

A successful transition involves more than just finding a job or securing reliable transportation, so funds will also be allocated to addressing any other barriers a client may be facing through coordination with Centre’s management and clinical teams.

The early giving period is now open, and those interested in supporting Centre for Giving Hearts Day can visit our giving page: https://app.givingheartsday.org/#/charity/496. Every donation contributes to Centre’s mission to provide rehabilitative services to individuals to achieve social reintegration.

Chris Althoff
HR Director

Centre will again be participating in Giving Hearts Day to raise funds to provide additional support to individuals accessing services through the agency. We are currently in the process of securing the $3,000 in match funds required to participate in the 24-hour giving event.

While the past years saw a focus on veteran programming, the closing of Project HART has paved the way for Centre to redirect its fundraising efforts toward facilitating successful outcomes for clients statewide in Fargo, Grand Forks, Mandan, and Williston by providing support not funded through current contracts to enhance our ability to address the multi-faceted barriers that can hinder a successful transition to the community.

Centre’s 2023 Strategic Planning Session Sets Goals for Future

Mon, 08 Jan 2024 19:45:15 GMT

In June of 2023, over a two-day interactive strategic planning session, employees from Centre’s administration along with management, clinical, and direct care positions from all of Centre’s locations across the state took on the task of developing the agency’s Strategic Plan for the next three to five years.

To establish goals and direction, participants considered information from the following sources:

Previous Strategic Plan/Progress Reports
Summary of feedback from the 2023 Employee Survey
Client/Program Statistics/Outcomes from 2022
Summary of Client Survey results
Reports/recommendations from the agency’s most recent Correction Program Checklist (CPC) reviews

The Strategic Planning Committee developed the following three goals:

Programming: To improve and enhance the quality of services provided to Centre clients and maximize positive outcomes
Personnel: To improve and enhance employee recruitment, onboarding, training, development, retention, and satisfaction
Data, Statistics, & Outcomes: To consistently and effectively measure meaningful outputs/outcomes and utilize the information to improve and enhance Centre programs/programming

A chairperson was selected for each goal. The chairperson is responsible for organizing a committee of agency personnel. The committees are responsible for establishing each goal, the priorities, action steps, and a time frame for achieving the goal.

We are proud of the work that has been accomplished thus far and are looking forward to making progress towards accomplishing the above goals over the next few years.

Josh Helmer
Executive Director

Wellness Programs: An Investment and Commitment to Well-Being

Mon, 08 Jan 2024 19:43:58 GMT

When most people think about a workplace wellness program, the first things that jump to mind are walking challenges, weight loss challenges and water tracking. While these are perfectly fine focuses to have when considering wellness, balancing a primary focus on just one wellness aspect like physical health can stunt the growth and engagement in these programs. Every employee will have different priorities for their health, which can stem from generational differences, personal health history or just being passionate about matters such as community projects or mental health.

The question comes to mind then, why are wellness programs even that important? Doctors are already promoting healthy lifestyles, why does the workplace need to promote the same message? A wellness program in the workplace offers an opportunity for companies to show their commitment to their employees’ health and well-being, plus promoting employee engagement and boosting the company culture to be as supportive as possible.

At Centre, we take pride in promoting our core values: Integrity, Compassion, Safety and Security and Empowerment; with these core values in mind, we have developed a Wellness Program with four Pillars of Wellness: Physical, Mental, Financial and Social/Community that will have monthly rotating themes that will hopefully provide a new resource for all our employees to learn more about how they can prioritize their well-being every day.

Each month we will share tips and strategies through our Wellness Weekly posts on our company Intranet. Every computer will automatically open to our Intranet when you open your browser, and we encourage all employees to take the time to read through these weekly posts to learn about what’s happening with the Wellness Program and what activities and engagement are available during that month. As always, we greatly value any feedback, especially for new programs such as our Wellness Program. You can find the feedback form linked in each Wellness Weekly post moving forward.

Ambrose Zavislak
HR Specialist

Wellness programs - What are they exactly? A wellness program aims to be a strategic initiative to improve the overall health and well-being of employees. Their design is to boost company culture, promote engagement and provide additional benefits to employees through education, resources, and potential for reduced healthcare costs by preventing or managing chronic conditions.

Centre’s New 10-Bed Stabilization Center Opening in Williston

Mon, 08 Jan 2024 19:42:38 GMT

Constructing the Center:

The construction phase of the Stabilization Center was a culmination of the collective efforts of Maintenance Supervisor Bryan Backer and stakeholders and collaborators within the Williston Community. The space was designed to ensure a safe and calm environment and haven for Williston area residents seeking services. This 10-bed facility will also include a Drop-In component, allowing individuals seeking immediate assistance a welcoming and safe environment.

Hiring and Training:

Central to the success of the Stabilization Center was the assembly of a passionate and skilled team dedicated to ensuring empowerment, compassion, integrity, safety, security, support, and education. Hired in mid-October, Cynthia Long, Program Director, began by building collaborative relationships, designing the program structure, and conducting interviews to build the team. December 4th marked the beginning of a comprehensive training program for core staff consisting of crisis management, team building, safety protocols, and program structure. The Stabilization Center team will work in collaboration with one another, and each role is indispensable. Desiree Badger, RN, is responsible for ensuring each resident receives proper medical education and comprehensive care. Chyanne Huling, Food Services and Housekeeping Specialist, will care for the dietary needs of each resident and ensure facility cleanliness. The Residential Specialist team will provide 24/7 care to ensure safety and security during each resident’s stay in the center.

Open House:

In preparation for the center’s grand opening, an open house was held on December 28th. This event provided an opportunity for approximately 50 stakeholders and partners to witness firsthand the dedication and effort invested in creating the Stabilization Center. Charlotte Ferrell, Regional Director for Northwest Human Service Center, spoke about their partnership with Centre. Attendees were also invited to tour the facility and engage with the team. The open house served as a platform to foster community engagement and awareness, encouraging open discussions around mental health and the critical role the center aims to play in supporting individuals during their most vulnerable moments.

As the countdown to the official opening of the Stabilization Center draws near, the anticipation and enthusiasm within the community continues to grow. This beacon of hope represents a significant milestone – a testament to Williston’s commitment to prioritizing mental health, advocating for support, and fostering a more empathic and understanding society.

Cynthia Long
Program Director
Williston

The Metro Building in downtown Williston is the site of Centre’s 10-bed Stabilization Center. Photo courtesy of Google Maps.

This month, the long-awaited Centre Stabilization Center is opening its doors to the citizens of Williston. The center, located at 309 Washington Avenue, highlights Centre’s unwavering commitment to investment in communities across North Dakota. The Stabilization Center, in partnership with Northwest Human Service Center, will offer support and compassion to those navigating the challenges of mental health crises.